I just flew out to our warehouse for the week, and after a few important meetings, we as a company have decided not to release the current stock of derby boots we have on our shelf. We will re make every pair, and the new stock will come in next month, along with a complementary toe guard.
We have had some problems with the toe. The boot has a reinforced toe, but the leather needs to be tougher. Out of the 20 pairs/prototypes we have out for testing right now, we have had 3 boots that have the toe box scuffed/worn. Even though its only three, we do NOT want to leave ANY room for error. I realize that some of you have placed your pre-orders and on behalf of my team and company, I apologize. Before you get mad, please ask yourself… would you rather have scuffs… or wait another month? I do agree with Speedyrella when she says that comfort is much higher on her list and ‘look’. Please know, out of the 20 pairs that are out right now, all 20 of the people LOVE the feel. They have had no break in time, and no ‘hot spots’.
Also, please understand where we are coming from on this decision. We are STILL hearing people gripe about our first year products. We are in our FOURTH year now. We made a mistake when we came out with our first year products too soon… and I will NOT make that mistake with the roller derby line. I expect nothing less than perfect with this boot. We are working hard to not only meet but exceed your expectations with our products. I appreciate everyones patience and support as we work out these kinks.
For those of you who have pre-orders, you dont have to do anything unless you dont want them anymore. if you DO NOT want to wait, please contact the place where you put your pre order in and let them know.
Please feel free to E-mail me or the team if you have any questions or concerns at all.
Stephanie@VanillaSkateCo.com
Stephanie Ghentz
Vanilla Skate Co.